PRIVACY POLICY

"OUR AIM IS TO PROTECT YOUR PRIVACY”

INTRODUCTION

Bilhares Carrinho – Socarese, Ldª is fully committed to the safety of its clients, the use of personal data being our highest concern.

Aware no protection system is entirely reliable, we count on your cooperation to identify and clear risks related to informatic fraud, by reporting the occurrence, thus contributing to a healthier DIGITAL economy.

With Bilhares Carrinho team all resources are optimised so as to ensure maximum privacy to our clients, with whom we expect to develop trustworthy commercial connections.

Our commitment is to ensure maximum clarity, confidentiality and integrity of your personal data.

The current PRIVACY POLICY defines the manner is which Bilhares Carrinho- Socarese, Ldª uses the personal data of its clients, whether they are individuals or companies and considers the following terms:

1. RESPONSIBLE

Bilhares Carrinho-Socarese, Ldª registered under number 500263108 as a company, holding headquarters at Rua do Passal, 121 – Avelãs de Caminho, represented by its social members, in observance of the terms in the company contract, is responsible for the treatment of personal information.

Bilhares Carrinho is responsible for the collection and treatment of client or potential client personal information who provide their data by email, SMS, telephone, Website or personal contact. For that matter it is absolutely necessary to obtain clear consent my means of a proper document.

2. HOW PERSONAL DATA IS COLLECTED

Client / potential client personal information may be collected by any worker at this company, by means of personal contact, email, SMS, telephone, Website, Online Yellow Pages or other. The collection of personal data may occur at the headquarters, at Rua do Passal, nº121 – Avelãs de Caminho, at the shops, namely in Porto, at Rua D. Afonso Henriques, 1133-1143 – Maia (Pedrouços), or Lisbon at Parque das Nações, Passeio das Garças, nº 4B- 1990-398 Lisbon (Moscavide), or at any National or International Fair, Event or sports event, Billiards Campionship or other public or private location, within the development of marketing and sales activities, intending to strictly and exclusively develop the commercial activity of the company. Collected and treated personal data are essential to the comercial interaction, any delicate nature information being excluded.

3. PURPOSE AND GROUNDS FOR THE USE OF PERSONAL INFORMATION

Client / potential client personal information is collected and treated aiming at the signing of a contract or development of specific business interaction, as well as for general commercial purposes, such as publicity, promotions, campaigns, among other, after a sctrict consent is provided. Applicable law grounds to the collection and use of personal data from clients or potential clients are constituted by their strict consent and lawful interest of the company in pursuing its business activity.

4. WHICH PERSONAL INFORMATION MAY BE COLLECTED

Client and/or potential client personal collected and treated information consists of:

a) Name and surname;

b) Private, professional or commerical address;

c) Email address, landline number, mobile phone number;

d) Identification card number;

e) Other which may be specifically necessary for business.

5. HOW YOUR PERSONAL INFORMATION IS KEPT SAFE

We use a variety of security measures and authentication tools to help protect and assure the safety, integrity and availability of your personal information.

We use cookies by means of our website, aiming at the collection of important information so as to meet client satisfaction, never jeopardising privacy.

Despite the fact that information transmitted via Internet or website does not assure total security against intrusion, we and our service providers and commercial partners enforce our best effort to implement and maintain physical, electronical and procedural security measures aimed at the protection of your personal information in agreement with the applicable personal data protection requisits. Among other, we have implemented the following:

a) Restricted personal access to your personal data based on the "need to know" basis and solely within the scope of the announced purposes;

b) Access to personal information treated by Bilhares Carrinho-Socarese, Ldª is granted uniquely to its workers, service providers and commercial partners whose job tasks require it and who are previously bond to secrecy and confidentiality principles;

c) Only personal information that proved adequate, pertinent and non-excessive shall be treated and solely for the strictly necessary time;

d) Information technology system protection by means of firewalls, aiming at impeding unauthorised access to your personal data;

e) Permanent monitoring of access to information technology system aiming at the prevention, detection and impediment of improper use of personal data.

6. TIME PERSONAL INFORMATION IS MAINTAINED

Personal information is kept, treated and protected for as long and only for the time it is seen justifiable to exist.

Once the necessary time for the maintenance of personal information is terminated, it shall be made anonymous or safely destroyed, depending on the expected need for that personal information to be used before any official entity.

In light of the privacy policy terms and in agreement with the assistance and marketing actions, personal information shall be kept for a maximum of 12 years, from the last contact with the company, and as long as during that period of time consent has not been cancelled.

7. WITH WHOM WE MAY SHARE PERSONAL INFORMATION AND HOW WE KEEP SAFE

Our client database is not onerous or gratuitously transmitted to third parties, their personal information being duly treated within the scope of the General Data Protection Regulation.

In the case of clients, and the strictly commercial interaction considering the scope of the company, personal information may be granted to a third party, aiming at the development of business, namely, personal data may be granted to carriers responsible for the delivey of products and goods, insurance companies to assure a safe circulation of products and goods and to other when interest or need is proved.

Confidentiality and secrecy in the treatment of information is assured by the entities with whom we share the personal information of our clients due to signed contracts between the parties or occasional agreements, or under the terms and conditions of a comercial interaction, considering the regularity or occasionality of the service.

8. HOW YOU CAN ALTER OR WITHDRAW YOUR CONSENT

The bearer of the personal information may, at any given moment, require the change of information, as well as request the cancellation, total or partial, of the given consent, from the date of the declared will.

Alteration or consent withdrawal requests must be sent, in the case of clients or potential clients, to the email address dadospessoais@bilhares-carrinho.com under subject "alter/withdraw consent" informing which information is intended to be altered/withdrawn.

This request is duly treated and the company proceeds in conformity, within the scope of its Privacy Policy and in fulfillment of the General Data Protection Regulation.

9. YOUR DATA PROTECTION RIGHTS AND THE RIGHT TO CLAIM BEFORE THE CONTROLLING AUTHORITY

The holders of personal information are granted rights inherent to the use of information and the manner it is treated.

a) Right to information - having the right to know how their personal information is being used;

b) Right to access – having the right to access kept personal information;

c) Right to correction and forgetfulness – having the right to the possibility of requesting the alteration and/or total or partial elimination of personal information;

d) Right to portability – having the right to portability of personal information;

e) Right to limitation – having the right to request limited treatment of your information;

f) Right to oppose – having the right to oppose to the treatment of personal information.

The exercise of these rights may be limited or even made exceptional, in the safeguard of public interest, in case of criminal proceedings, or in our own interest to comply with duties and official obligations.

The exercise of these rights may and must be presented by any bearer of information, which shall be analysed and replied within 30 days.

It is also possible to file a claim before the National Data Protection Authority, located at Rua de São Bento, nº 148-3º- 1200-821 Lisbon, telephone: 21.3928400; fax: 21.3976832 email: geral@cnpd.pt

Avelãs de caminho, 17 May 2018